Australia has strict border measures in place to protect the health of the Australian community. Very limited flights are currently available to and from Australia and you may not be able to travel at this time. See: National Cabinet media statement.

All travellers arriving in Australia, including Australian citizens, are subject to mandatory quarantine for 14 days at a designated facility, such as a hotel, in their port of arrival.​ See Coronavirus (COVID-19) advice for travellers. You may be required to pay for the costs of your quarantine. To find out more about quarantine requirements, contact the relevant state or territory government health department.

I want to apply for a visa

You should reconsider your need to apply for an Australian visa at this time and check this page regularly for updates on travel restrictions and visa processing.  

Visa processing arrangements

The Department is prioritising processing visa applications for those travellers in the exempt categories to support urgent travel.

We encourage applicants to apply online wherever possible, as these applications will be processed faster than those lodged on paper.

You will not be able to apply for an ETA online while the travel restrictions are in place.

Disruption of services

Some services relating to the visa application process may be impacted by COVID-19 and a range of services we rely on are increasingly unavailable.

This includes overseas panel doctors (see below), English language testing facilities, biometric collection and paper application lodgement centres.

While these services are unavailable, many applicants cannot meet visa requirements. Applicants will be given additional time to complete checks and provide the requested information.

Visa medical appointments

Clients should be aware of disruptions to visa medical services, due to COVID-19.

My Health Declarations is temporarily suspended. The Health Requirement including the health examinations for your intended visa will be determined once your visa application has been lodged.

Our visa processing officers are aware of the disruptions. We will take the extended timeframes into account when considering your visa application.

You do not need to contact us if your visa medical appointment has been rescheduled.

If you have not yet lodged a visa application or have not been requested to undertake an immigration medical examination, there is no need to contact a visa medical services clinic in Australia or an overseas panel clinic at this time.