Australia has strict border measures in place to protect the health of the Australian community. Very limited flights are currently available to and from Australia and you may not be able to travel at this time. Travel restrictions are subject to change. Please check back regularly. See: National Cabinet media statement.

Unless arriving on a quarantine-free flight from a Safe Travel Zone, all travellers arriving in Australia, including Australian citizens, must quarantine for 14 days at a designated facility, such as a hotel in their port of arrival.​ See Coronavirus (COVID-19) advice for travellers. You may be required to pay for the costs of your quarantine. To find out more about quarantine requirements, contact the relevant state or territory government health department.

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I want to apply for a visa

You should reconsider your need to apply for an Australian visa at this time. Check this page regularly for updates on travel restrictions and visa processing.

Visa processing arrangements

You cannot come to Australia unless:

You must also have a valid visa. Explore your visa options.

Due to COVID-19, some visa processing times have been affected and applications may take longer to finalise. We are prioritising visa applications for travellers who are exempt from the current travel restrictions or who are travelling within the Safe Travel Zone.

You should not confirm your travel arrangements until you have been granted a visa (unless you are a New Zealand citizen).

Where available, you should lodge your application online. This helps streamline processing arrangements.

Visiting Australia - visa options

You cannot apply for an Electronic Travel Authority (ETA) online, or through an airline or travel agent at this time.

We are trialling a mobile app (AustralianETA) for certain passport holders to apply for an ETA while the travel restrictions are in place.

You can use AustralianETA to apply for an ETA if:

  • you meet all ETA eligibility requirements, and
  • you hold a passport from Brunei, Canada, Hong Kong (SAR of China), Japan, Malaysia, Singapore, South Korea or the United States of America.

There is a non-refundable service fee of AUD 20 to apply for an ETA using AustralianETA. An ETA does not allow you to work in Australia, or stay longer than three months.

You can download AustralianETA for free from the App Store (Apple) or Google Play store (Android).

Travellers not included in the AustralianETA trial can apply online through ImmiAccount for another visa that might suit their needs.

  • European passport holders might be eligible for an eVisitor (subclass 651) visa. There is no Visa Application Charge (VAC) or service fee for an eVisitor visa application.
  • Other passport holders might be eligible for a Visitor (subclass 600) visa in the relevant stream.

If you are granted an ETA, eVisitor or Visitor visa this does not mean you have been considered for or granted an exemption to travel to Australia. You need to apply for a travel exemption and provide evidence to support your claims, unless you are travelling within the Safe Travel Zone.

Disruption of services

Some services relating to the visa application process may be impacted by COVID-19 and a range of services we rely on are increasingly unavailable.

This includes overseas panel doctors (see below), English language testing facilities and biometric collection centres.

While these services are unavailable, many applicants cannot meet visa requirements. Applicants will be given additional time to complete checks and provide the requested information.

Visa medical appointments

Clients should be aware of disruptions to visa medical services, due to COVID-19.

Our visa processing officers are aware of the disruptions. We will take the extended timeframes into account when considering your visa application. My Health Declarations is temporarily suspended. The Health Requirement including the health examinations for your intended visa will be determined once your visa application has been lodged.

If you are unable to undergo the health examination with the requested timeframe in your Request for Health Examination letter, you should notify the Department by attaching details through your ImmiAccount.

If you have not yet lodged a visa application or have not been requested to undertake an immigration medical examination, there is no need to contact a visa medical services clinic in Australia or an overseas panel clinic at this time.

Biometrics collection appointments

The availability of Australian Visa Application Centres (AVACs) and Australian Biometrics Collection Centres (ABCCs) depends on in-country COVID-19 restrictions.

Some collection centres can offer assisted online visa application lodgement services.

You can use your existing Requirement to provide personal identifiers (biometrics) letter to book and attend an appointment. If you have applied for your visa online, a copy of this letter is available in your ImmiAccount.

You must contact your local AVAC or ABCC to arrange an appointment. You can check our website for updated information on AVACs and ABCCs including contact information and opening times in your country. See: Offices outside Australia

We are aware that you may not be able to provide biometrics in certain locations due to in-country COVID-19 restrictions. You do not need to contact us if:

  • the collection centre in your area is temporarily closed
  • there are lock-downs in your area that prevent you from travelling to a collection centre.