I want to apply for a visa

You should reconsider your need to apply for an Australian visa at this time. Check this page regularly for updates on travel restrictions and visa processing.

Visa processing arrangements

You cannot come to Australia unless:

You must also have a valid visa. Visit our website to explore your visa options.

Due to COVID-19, some visa processing times have been affected and applications may take longer to finalise. We are prioritising visa applications for travellers who are exempt from our travel restrictions

You should not confirm your travel arrangements until you have been granted a visa (unless you are a New Zealand citizen).

You can submit your visa application online through ImmiAccount.

If you are eligible, you may be able to apply for an Electronic Travel Authority (ETA) from your mobile device using the Australian ETA app.

Visiting Australia - visa options

You can still apply for a visa to visit Australia, but you may not be able to enter Australia at this time. Check the latest information about travel restrictions and safe travel zones.

If we grant you an Electronic Travel Authority (ETA), eVisitor or Visitor visa, it does not grant you an exemption to travel to Australia. You need to apply for a travel exemption and give evidence to support your claims. Do not travel until we say you can.

You can apply online for a visa through ImmiAccount.

  • European passport holders may be eligible for an eVisitor (subclass 651) visa. There is no Visa Application Charge (VAC) or service fee for an eVisitor application.
  • Other passport holders might be eligible for a Visitor (subclass 600) visa in the relevant stream.

You can use the Australian ETA app to apply for an ETA from your mobile device if you hold a passport from:

  • Brunei
  • Canada
  • Hong Kong (SAR of China)
  • Japan
  • Malaysia
  • Singapore
  • South Korea
  • the United States of America.

You can download the Australian ETA app for free from the App Store (Apple) or Google Play store (Android). For more information see Apply using the Australian ETA app.

You cannot apply for an ETA through our website, or through an airline or travel agent at this time.

We cannot extend ETAs, eVisitor visas or Visitor visas. If you have already applied for a visa, and do not want to travel now, you can withdraw your application and apply again when you want to travel.

Disruption of services

Some services relating to the visa application process may be impacted by COVID-19 and a range of services we rely on are increasingly unavailable.

This includes overseas panel doctors (see below), English language testing facilities and biometric collection centres.

While these services are unavailable, many applicants cannot meet visa requirements. Applicants will be given additional time to complete checks and provide the requested information.

Visa medical appointments

Clients should be aware of disruptions to visa medical services, due to COVID-19.

Our visa processing officers are aware of the disruptions. We will take the extended timeframes into account when considering your visa application. My Health Declarations is temporarily suspended. The Health Requirement including the health examinations for your intended visa will be determined once your visa application has been lodged.

If you are unable to undergo the health examination with the requested timeframe in your Request for Health Examination letter, you should notify the Department by attaching details through your ImmiAccount.

If you have not yet lodged a visa application or have not been requested to undertake an immigration medical examination, there is no need to contact a visa medical services clinic in Australia or an overseas panel clinic at this time.

Biometrics collection appointments

The availability of Australian Visa Application Centres (AVACs) and Australian Biometrics Collection Centres (ABCCs) depends on in-country COVID-19 restrictions.

Some collection centres can offer assisted online visa application lodgement services.

You can use your existing Requirement to provide personal identifiers (biometrics) letter to book and attend an appointment. If you have applied for your visa online, a copy of this letter is available in your ImmiAccount.

You must contact your local AVAC or ABCC to arrange an appointment. You can check our website for updated information on AVACs and ABCCs including contact information and opening times in your country. See: Offices outside Australia

We are aware that you may not be able to provide biometrics in certain locations due to in-country COVID-19 restrictions. You do not need to contact us if:

  • the collection centre in your area is temporarily closed
  • there are lock-downs in your area that prevent you from travelling to a collection centre.