Due to further COVID-19 Restrictions and in line with relevant State/ Territory Public Health Orders, Immigration Medical Examinations have temporarily ceased in the following locations:

  • New South Wales (NSW): Sydney, Parramatta, Baulkham Hills, Corrimal and Newcastle clinics: Bupa are working through the recommencement of Immigration Medical Examinations. This is subject to change based on State/Territory Public Health Orders. Customers who had their visa medical examination cancelled at these clinics will shortly be offered an appointment via SMS with instructions on how to reschedule their appointment. Please only contact Bupa if you have received an SMS and need assistance with your booking. New bookings for NSW clinics will become available around 1 November 2021. For the latest updates and public health announcements, see NSW Department of Health website.
  • Victoria (VIC): Metropolitan Victorian clinics in Melbourne, Preston, Greensborough and Forest Hill will be temporarily closed between Thursday 5 August 2021 (8:00pm AEST) and Tuesday 26 October 2021 (11:59pm AEDT). The clinic in Mildura will be temporarily closed between Friday 8 October 2021 (11:59pm AEDT) and Friday 22 October 2021 (11:59pm AEDT). For the latest updates and public health announcements, see VIC Government website.

COVID-19 testing and treatment

Even if you don't have a visa, or are unsure about your visa status, you must follow public health directions. If you are feeling unwell, seek medical attention and get tested for COVID-19.

State and territory governments are offering free COVID-19 testing and treatment.

I have a Special Category visa

New Zealanders and Australians have arrangements whereby we can each stay and work in each other’s country.

Am I able to access any support in Australia?

If you are a protected SCV New Zealand citizen and meet other eligibility requirements, you will be eligible for all welfare payments, including the Job Seeker and Job Keeper payments.

If you are not a protected SCV New Zealand citizen and you hold a TY444 visa, you will still be eligible for the Job Keeper payments through your employer.

What is a protected New Zealand citizen?

A person is a protected SCV New Zealand citizen holder if they fall within one of the following groups:

  • in Australia on 26 February 2001
  • in Australia for 12 months in the 2 years immediately before this date
  • assessed as a protected SCV by Services Australia holder before 26 February 2004.

More information and advice on protected SCV holders can be found at the Services Australia website.